Refund policy

We do not accept returns or refunds. However, in the case of a defective item, you may request an exchange within 24 hours of receiving your order. Please ensure you contact us within this timeframe after delivery.


To start a exchange, you can contact us at shop@sell-ix.com. 

You can always contact us for any return question at 78 790 311. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
We only exchange items if they are defective or damaged.